How Pure Flow handles personal data.
This policy explains how we collect, use, and protect personal information when you interact with our website and showroom services.
Information we collect
We collect only the information needed to respond to enquiries and deliver services.
Contact details
Name, email address, and preferred method of response.
Project information
Layout notes, product preferences, and delivery requirements.
Usage data
Basic analytics to understand page performance and improve content.
How we use information
We use data to provide a clear response, confirm availability, prepare quotations, and schedule delivery. We do not sell personal data or use it for unrelated marketing.
Lawful basis
We process data based on legitimate interest and contractual necessity.
Retention
We retain data only as long as needed to manage the relationship, comply with legal obligations, or maintain records for support.
Your rights
You can request access, correction, or deletion of your data.
You may also object to processing or request portability.